COVID Vaccination Proof / Queries

Needing Proof of your COVID vaccination?


  1. If you have a smartphone:

Download the NHS app. This is available on apple's app store and google play store or


  1. Or if you don’t have a smartphone but have internet access:


Get a digital COVID digital pass:

Go to:


Or you can request a paper letter:


  1. If you have no access to the internet: you can request a paper letter by calling: 119

Please note your COVID pass also contains a section "NHS COVID Pass - Recovery" which will include a recent positive PCR test if this is required for proof. 

COVID Vaccine Queries: Information for patients vaccinated abroad or home countries.

If you had your vaccination at the Alfred Barrow Health Centre but feel details on your COVID pass are incorrect please contact our reception team on 01229 402525.

If you had your vaccine at another site, our reception team will be unable to resolve your query. Please contact the Vaccination Data Resolution Service (VDRS) which aims to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England. If you believe you have missing or incorrect Covid-19 vaccination data, please call 119 and ask the call agent to make a referral to the VDRS team on your behalf. The VDRS team will then aim to call you back within 21 days.

Please note: 119 and VDRS call agents will not provide clinical advice and cannot assist at this time with queries related to vaccinations received overseas.

If your query relates to personal information that is incorrect on your patient record (e.g. name, address), this issue can be resolved by contacting our reception team on the above number


I had one or both vaccines administered abroad. Why can’t these show in the NHS app?


If you have had you're vaccinations abroad please use the below link to update your record

Tell the NHS about coronavirus (COVID-19) vaccinations you've had abroad - NHS (


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