Friends and Family Test Results 2026

January 2026

Overall, how was your experience of our service?

Response Total
Very Good 39
Good 2
Neither Good nor Poor 2
Poor 0
Very Poor 0
Don't know 1

 

February 2026

Overall, how was your experience of our service?

Response Total
Very Good 48
Good 8
Neither Good nor Poor 2
Poor 0
Very Poor 0
Don't know 0

 

March 2026

Overall, how was your experience of our service?

Response Total
Very Good 107
Good 29
Neither Good nor Poor 10
Poor 3
Very Poor 7
Don't know 2

 

April 2026

Overall, how was your experience of our service?

Response Total
Very Good 110
Good 24
Neither Good nor Poor 2
Poor 1
Very Poor 5
Don't know 2

 

May 2026

Overall, how was your experience of our service?

Response Total
Very Good 168
Good 45
Neither Good nor Poor 14
Poor 4
Very Poor 7
Don't know 1

 

June 2026

Overall, how was your experience of our service?

Response Total
Very Good 159
Good 40
Neither Good nor Poor 6
Poor 1
Very Poor 5
Don't know 2

 

July 2026

Overall, how was your experience of our service?

Response Total
Very Good 180
Good 53
Neither Good nor Poor 9
Poor 5
Very Poor 3
Don't know 3

 

August 2026

Overall, how was your experience of our service?

Response Total
Very Good 258
Good 63
Neither Good nor Poor 11
Poor 7
Very Poor 2
Don't know 2

 

September 2026

Overall, how was your experience of our service?

Response Total
Very Good 0
Good 0
Neither Good nor Poor 0
Poor 0
Very Poor 0
Don't know 0

 

Overall 2026 (so far)

Response Total
Very Good 1069
Good 264
Neither Good nor Poor 56
Poor 21
Very Poor 29
Don't know 13
Total 1452

Overall 91% patients positively rate Norwood 'good' or 'very good'

Page last reviewed: 10 September 2026
Page created: 05 February 2026