Friends and Family Test Results 2026

January 2026

Overall, how was your experience of our service?

Response Total
Very Good 39
Good 2
Neither Good nor Poor 2
Poor 0
Very Poor 0
Don't know 1

 

February 2026

Overall, how was your experience of our service?

Response Total
Very Good 48
Good 8
Neither Good nor Poor 2
Poor 0
Very Poor 0
Don't know 0

 

March 2026

Overall, how was your experience of our service?

Response Total
Very Good 107
Good 29
Neither Good nor Poor 10
Poor 3
Very Poor 7
Don't know 2

 

April 2026

Overall, how was your experience of our service?

Response Total
Very Good 110
Good 24
Neither Good nor Poor 2
Poor 1
Very Poor 5
Don't know 2

 

May 2026

Overall, how was your experience of our service?

Response Total
Very Good 168
Good 45
Neither Good nor Poor 14
Poor 4
Very Poor 7
Don't know 1

 

June 2026

Overall, how was your experience of our service?

Response Total
Very Good 159
Good 40
Neither Good nor Poor 6
Poor 1
Very Poor 5
Don't know 2

 

Overall 2026 (so far)

Response Total
Very Good 631
Good 148
Neither Good nor Poor 36
Poor 9
Very Poor 24
Don't know 8
Total 856

Overall 91% patients positively rate Norwood 'good' or 'very good'

Page last reviewed: 09 July 2026
Page created: 05 February 2026